Monthly Archives

February 2016

Now Hiring: Outside Sales – Truss & Components

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Location: Wyoming, MI

Job Title:  Outside Sales – Truss & Components                 FLSA Status:       Exempt

Department:  Sales                                                                          Reports to:          Director of Sales

Job Description:

This person is responsible to sell, service, and secure the entire customer list as assigned, and prospect proactively to add new customers into account base.  By selling solutions, value and service, this person will grow professional relationships with customers, and communicate company vision, products, and services to customers.

Essential Duties and Responsibilities:

  • Provide accurate building material take-off for customer projects, organize proposal and present to customers.
  • Network with internal departments to actively promote, provide quotes, and present to customers.  This would include trusses, windows, doors, trim, roofing, siding, ZCS, etc.
  • Commit to continual education and training on product and sales development.
  • Follow up on potential projects and provide feedback as necessary.
  • Comply with company policies as it relates to procedures, reporting. Including monthly sales forecast
  • Have an organized list of prospects and a plan to present a solution selling approach to develop new customers into account base.
  • Help resolve problems and conflict with sales manager and appropriate personnel in a timely fashion for customer satisfaction.
  • General maintenance of account base to ensure needs are met or exceeded.
  • Accurately enter quotes and orders with all information needed to ensure successful interaction with operations.
  • Fulfill special order and purchase order requirements as ordering.
  • Set up deliveries, make jobsite visits, and generally attend to the daily needs of customers.
  • Perform small jobsite deliveries when necessary.
  • Perform job with utmost professionalism and respect to the customer, vendor, while assuring that the best interests of the company are being met.
  • Attend HBA events or other sales and networking events as necessary or assigned.
  • Perform other duties as assigned.
  • Reach sales goals as set by management
  • Develop customer base necessary to meet all sales forecasts and Budgets through prospecting for new business, maintaining existing accounts, and selling more product line to existing customers.

 

Qualifications / Requirements

  • Product knowledge, building industry knowledge, and ability to perform material take-off on projects.
  • Technologically literate.
  • Ability to learn and grow as industry changes.
  • Excellent listening skills and interpersonal communication skills.
  • Willingness to strive to succeed no matter what obstacles may come.
  • Excellent driving record
  • Positive attitude
  • Self motivation

Education / Training / Experience

  • Bachelor Degree in related field is preferred
  • Five years’ experience in Sales or related field

 Reporting to this Position:     None

Physical Demands and Work Environment

 The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Physical Demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear.  The employee must occasionally lift and/or move up to 40 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  1. Work Environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is usually minimal.

The above is a list of activities routinely performed by this position and includes the essential functions an individual must perform for the position.  The above list is not all inclusive and the Director of Sales reserves the right to add and/or remove any job duties as deemed necessary at any time.

Now Hiring: Outside Sales – Truss & Components

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Location: Zeeland, MI

Job Title:  Outside Sales – Truss & Components                 FLSA Status:       Exempt

Department:  Sales                                                                  Reports to:          Director of Sales

Job Description:

This person is responsible to sell, service, and secure the entire customer list as assigned, and prospect proactively to add new customers into account base.  By selling solutions, value and service, this person will grow professional relationships with customers, and communicate company vision, products, and services to customers.

Essential Duties and Responsibilities:

  • Provide accurate building material take-off for customer projects, organize proposal and present to customers.
  • Network with internal departments to actively promote, provide quotes, and present to customers.  This would include trusses, windows, doors, trim, roofing, siding, ZCS, etc.
  • Commit to continual education and training on product and sales development.
  • Follow up on potential projects and provide feedback as necessary.
  • Comply with company policies as it relates to procedures, reporting. Including monthly sales forecast
  • Have an organized list of prospects and a plan to present a solution selling approach to develop new customers into account base.
  • Help resolve problems and conflict with sales manager and appropriate personnel in a timely fashion for customer satisfaction.
  • General maintenance of account base to ensure needs are met or exceeded.
  • Accurately enter quotes and orders with all information needed to ensure successful interaction with operations.
  • Fulfill special order and purchase order requirements as ordering.
  • Set up deliveries, make jobsite visits, and generally attend to the daily needs of customers.
  • Perform small jobsite deliveries when necessary.
  • Perform job with utmost professionalism and respect to the customer, vendor, while assuring that the best interests of the company are being met.
  • Attend HBA events or other sales and networking events as necessary or assigned.
  • Perform other duties as assigned.
  • Reach sales goals as set by management
  • Develop customer base necessary to meet all sales forecasts and Budgets through prospecting for new business, maintaining existing accounts, and selling more product line to existing customers.

 

Qualifications / Requirements

  • Product knowledge, building industry knowledge, and ability to perform material take-off on projects.
  • Technologically literate.
  • Ability to learn and grow as industry changes.
  • Excellent listening skills and interpersonal communication skills.
  • Willingness to strive to succeed no matter what obstacles may come.
  • Excellent driving record
  • Positive attitude
  • Self motivation

Education / Training / Experience

  • Bachelor Degree in related field is preferred
  • Five years’ experience in Sales or related field

 Reporting to this Position:     None

Physical Demands and Work Environment

 The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Physical Demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear.  The employee must occasionally lift and/or move up to 40 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  1. Work Environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is usually minimal.

The above is a list of activities routinely performed by this position and includes the essential functions an individual must perform for the position.  The above list is not all inclusive and the Director of Sales reserves the right to add and/or remove any job duties as deemed necessary at any time.

Now Hiring: Inside Sales

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Location: Mishawaka, IN

Job Title:  Inside Sales Team                                                      FLSA Status:         Non-Exempt

Department:  Inside Sales                                                            Reports to:          Inside Sales Manager

Job Description:

This team performs purchase order data entry, sales order entry, scheduling for specialized products.  Participate and contribute to company goals and strategic plan.

Job Duties:

  • Greeting customers as they enter our office/showroom
  • Writing up walk-in and phone-in customers’ orders
  • Assisting customers with pricing, product and delivery status information
  • Engaging in customers’ projects
    • Asking questions to qualify customer needs
    • Returning project quotes in a timely manner (based on customer need)
    • Following up on possible orders
  • Continual responsibility of being a cooperative resource to customers and fellow employees
  • Pricing responsibility on special order products—gross margin accountability
    • Working knowledge and everyday use of technology including but not limited to email, phones, internet, MS Word, MS Excel, bisTrack, WMS, & ADP
  • Showroom procedures
    • Rotation of incoming stock
    • Price changes and cycle counts for inventory
  • General knowledge on all of Zeeland Lumber’s products
  • All other duties as assigned

 Job Requirements:

  • Time management: the ability to organize and manage multiple priorities
  • Working knowledge and everyday use of technology including but not limited to email, phones, internet, MS Word, MS Excel, BisTrack, WMS, & ADP
  • Detail oriented
  • Self-motivation
  • Excellent listening skills and interpersonal communication skills.
  • Strong analytical and cognitive skills with ability to solve problems

Part-Time Customer Care / Administrative

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Location: Zeeland, MI

Summary: Responsible for serving Zeeland Lumber’s customers in an engaging way.  Its purpose is to promote customer service for both external and internal customers.  It will include assisting walk-in customers, talking with phone-in customers, purchase order entry, material receiving, answering phones, scheduling, and invoicing.  Participate and contribute to company goals and strategic plan.

Essential Duties and Responsibilities:

  • Greeting customers as they enter our office/showroom
  • Answer phones
  • Assist customers with pricing, order, product and delivery status information
  • Schedule some customer deliveries in coordination with dispatch
  • Process customer sales orders/changes and deliveries according to established department policies and procedures
  • Retrieve builder purchase orders from the internet
  • Track customer purchase orders through Excel spreadsheets, specifically purchase order variances
  • Assist with price and account reconciliations between builders and accounts receivable
  • Process customer returns according to established department policies and procedures
  • Process and receive stock and special order product
  • Partner with sales reps to meet and exceed customers’ service expectations
  • Working knowledge and everyday use of technology including but not limited to email, phones, internet, MS Word, MS Excel, BisTrack, & ADP
  • Perform other related duties as assigned such as answering phones

Qualifications / Requirements

  • Energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image.
  • Leadership and organizational abilities.
  • Outstanding interpersonal and communication skills.
  • Strong analytical and cognitive skills.
  • Commitment to company values.
  • Ability to solve problems

Success Factors

Personal characteristics/behavior that contribute to the ability to do your job well:

  • Respect for employees, customers, vendors and management.
  • Respect for the Organization and its information
  • Willingness to serve the customer
  • Teamwork mentality
  • Maintain a positive work atmosphere by acting and communicating in a cooperative manner with customers, co-workers, vendors & management.

Education / Training / Experience

  • High School degree a minimum
  • Experience in the Building Industry
  • Heart for the customer and their needs.

Reporting to this Position:     None

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Physical Demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear.  The employee must occasionally lift and/or move up to 15 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  1. Work Environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is usually minimal.

Summary:

The above is a list of activities routinely performed by this position and includes the essential functions an individual must perform for the position.  The above list is not all inclusive and the Large Account Team Lead reserves the right to add and/or remove any job duties as deemed necessary at any time.  The employee is expected to adhere to all company policies and to act as a role model in the adherence of policies.

Now Hiring: Part-Time / Summer Yard

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Location: Zeeland, MI

Job Title: Yard Laborer/Cleaner                                 FLSA Status: Non-Exempt

Department:  Zeeland Lumber & Supply                   Reports to: Yard Lead

Job Description Summary:

General warehouse labor job, responsible for moving materials, general cleanup of warehouse and yard and grounds upkeep.

Essential Duties and Responsibilities:

  • Sweep and pick up scrap on warehouse floor
  • Shovel snow and mow lawn
  • Painting and general grounds improvement
  • Move materials from one location to another
  • Assist with stocking of materials within warehouse
  • Greet customers and assist them with their product pick up
  • All other items as assigned

 Qualifications / Requirements

  • Energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image
  • Commitment to company values.

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Physical Demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear.  The employee must frequently lift and/or move up to 50 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  1. Work Environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is usually minimal.

 SUCCESS FACTORS

Personal characteristics/behavior that contribute to the ability to do your job well:

  • Respect for employees, customers, vendors and management.

The above is a list of activities routinely performed by this position and includes the essential functions an individual must perform for the position.  The above list is not all inclusive and the Yard Lead reserves the right to add and/or remove any job duties as deemed necessary at any time.

Now Hiring: Inside Sales

By | Uncategorized | No Comments

Location: Zeeland, MI

Job Title:  Inside Sales Team                                                      FLSA Status:         Non-Exempt

Department:  Inside Sales                                                            Reports to:          Inside Sales Manager

Job Description:

This team performs purchase order data entry, sales order entry, scheduling for specialized products.  Participate and contribute to company goals and strategic plan.

Job Duties:

  • Greeting customers as they enter our office/showroom
  • Writing up walk-in and phone-in customers’ orders
  • Assisting customers with pricing, product and delivery status information
  • Engaging in customers’ projects
    • Asking questions to qualify customer needs
    • Returning project quotes in a timely manner (based on customer need)
    • Following up on possible orders
  • Continual responsibility of being a cooperative resource to customers and fellow employees
  • Pricing responsibility on special order products—gross margin accountability
    • Working knowledge and everyday use of technology including but not limited to email, phones, internet, MS Word, MS Excel, bisTrack, WMS, & ADP
  • Showroom procedures
    • Rotation of incoming stock
    • Price changes and cycle counts for inventory
  • General knowledge on all of Zeeland Lumber’s products
  • All other duties as assigned

 Job Requirements:

  • Time management: the ability to organize and manage multiple priorities
  • Working knowledge and everyday use of technology including but not limited to email, phones, internet, MS Word, MS Excel, BisTrack, WMS, & ADP
  • Detail oriented
  • Self-motivation
  • Excellent listening skills and interpersonal communication skills.
  • Strong analytical and cognitive skills with ability to solve problems