Monthly Archives

April 2016

Now Hiring: Cabinet Sales & Design Rep

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Location: Zeeland, MI

Job Title:  Cabinet Sales & Design Rep                       FLSA Status:  Non-Exempt plus commission

Department:  Cabinet Sales                                       Reports to:  VP of Business Development

 Summary: Cabinet Sales & Design Rep is responsible for serving Zeeland Lumber’s customers.  Its purpose is to design, promote, price, and sell cabinets, countertops, and other building products to existing and new clients.  It will include meeting with walk-in customers, talking with phone-in customers, and occasional job-site visits.  Participate and contribute to company goals and strategic plan.

Essential Duties and Responsibilities:

  • Greeting customers as they enter our showroom
  • Writing up / quoting walk-in and phone-in customers’ orders
  • Assisting customers with pricing, product and delivery status information
  • Engaging in customers’ projects
    • Asking questions to qualify customer needs
    • Cabinet and countertop quoting using 20/20 software, blue-prints and/or other information given by customers
    • Identify product brand and specs. with customers
    • Returning project quotes in a timely manner (based on customer need)
    • Jobsite visits and measures as needed
    • Following up on customer requests and possible orders
  • Network with internal departments (trusses, windows, doors, trim, roofing, siding, ZCS, etc.) to actively promote, provide quotes, and present work to customers.
  • Continual responsibility of being a cooperative resource to customers and fellow employees
  • Pricing responsibility on special order products—gross margin accountability
  • Commit to continual education and training on product and sales development.
  • Able to resolve problems and conflicts in a professional manner and in a timely fashion for customer satisfaction.
  • Working knowledge and everyday use of technology including but not limited to 20/20, email, phones, internet, MS Word, MS Excel, BisTrack, & ADP
  • Attend HBA events or other sales and networking events as necessary or assigned.
  • Reach established sales goals as set by management
  • General knowledge on all of Zeeland Lumber’s products

Qualifications / Requirements

  • Energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image.
  • Product knowledge, building industry knowledge, and ability to perform material take-off on projects.
  • Willing to work from any of our locations.
  • Ability to learn and grow as industry changes.
  • Outstanding interpersonal and communication skills.
  • Strong analytical and cognitive skills.
  • Commitment to company values.

 Education / Training / Experience

  • Preferable interior design degree
  • Two years interior design experience
  • Two years experience in sales in related field
  • Proficient in 2020 cabinetry design software

 Reporting to this Position:     No direct reports

Physical Demands and Work Environment

 The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Physical Demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear.  The employee must occasionally lift and/or move up to 40 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  1. Work Environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is usually minimal.

Summary:

The above is a list of activities routinely performed by this position and includes the essential functions an individual must perform for the position.  The above list is not all inclusive and the President reserves the right to add and/or remove any job duties as deemed necessary at any time.  The employee is expected to adhere to all company policies and to act as a role model in the adherence of policies.

Now Hiring: Receptionist / Admin

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Location: Mishawaka, IN

Job Title:         Receptionist / Admin                                      FLSA Status:    Non-Exempt

Department:  Customer Care                                                Reports to:      Branch Manager

 Summary: Receptionist is responsible for serving Zeeland Lumber’s customers in an engaging way.  Its purpose is to promote customer service for both external and internal customers.  It will include assisting walk-in customers, talking with phone-in customers, answering phones, and general customer care.  Participate and contribute to company goals and strategic plan.

Essential Duties and Responsibilities:

  • Greeting customers as they enter our office/showroom
  • Answer phones
  • Assist customers with pricing, order, product and delivery status information
  • Process customer sales orders/changes and deliveries according to established department policies and procedures
  • Process customer returns according to established department policies and procedures
  • Partner with sales reps to meet and exceed customers’ service expectations
  • Working knowledge and everyday use of technology including but not limited to email, phones, internet, MS Word, MS Excel, BisTrack, & ADP
  • Perform other related duties as assigned such as answering phones

Qualifications / Requirements

  • Energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image.
  • Leadership and organizational abilities.
  • Outstanding interpersonal and communication skills.
  • Strong analytical and cognitive skills.
  • Commitment to company values.
  • Ability to solve problems

Success Factors

Personal characteristics/behavior that contribute to the ability to do your job well:

  • Respect for employees, customers, vendors and management.
  • Respect for the Organization and its information
  • Willingness to serve the customer
  • Teamwork mentality
  • Maintain a positive work atmosphere by acting and communicating in a cooperative manner with customers, co-workers, vendors & management.

Education / Training / Experience

  • High School degree a minimum
  • Experience in the Building Industry
  • Heart for the customer and their needs.

Reporting to this Position:     None

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Physical Demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear.  The employee must occasionally lift and/or move up to 15 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  1. Work Environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is usually minimal.

Summary:

The above is a list of activities routinely performed by this position and includes the essential functions an individual must perform for the position.  The above list is not all inclusive and the Branch Manager reserves the right to add and/or remove any job duties as deemed necessary at any time.  The employee is expected to adhere to all company policies and to act as a role model in the adherence of policies.

Now Hiring: Receptionist / Admin

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Location: Wyoming, MI

Job Title:         Receptionist / Admin                                      FLSA Status:    Non-Exempt

Department:  Customer Care                                                Reports to:      Branch Manager

Summary: Responsible for serving Zeeland Lumber’s customers in an engaging way.  Its purpose is to promote customer service for both external and internal customers.  It will include assisting walk-in customers, talking with phone-in customers, answering phones, and general customer care.  Participate and contribute to company goals and strategic plan.

Essential Duties and Responsibilities:

  • Greeting customers as they enter our office/showroom
  • Answer phones
  • Assist customers with pricing, order, product and delivery status information
  • Process customer sales orders/changes and deliveries according to established department policies and procedures
  • Process customer returns according to established department policies and procedures
  • Partner with sales reps to meet and exceed customers’ service expectations
  • Working knowledge and everyday use of technology including but not limited to email, phones, internet, MS Word, MS Excel, BisTrack, & ADP
  • Perform other related duties as assigned such as answering phones

Qualifications / Requirements

  • Energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image.
  • Leadership and organizational abilities.
  • Outstanding interpersonal and communication skills.
  • Strong analytical and cognitive skills.
  • Commitment to company values.
  • Ability to solve problems

Success Factors

Personal characteristics/behavior that contribute to the ability to do your job well:

  • Respect for employees, customers, vendors and management.
  • Respect for the Organization and its information
  • Willingness to serve the customer
  • Teamwork mentality
  • Maintain a positive work atmosphere by acting and communicating in a cooperative manner with customers, co-workers, vendors & management.

Education / Training / Experience

  • High School degree a minimum
  • Experience in the Building Industry
  • Heart for the customer and their needs.

Reporting to this Position:     None

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Physical Demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear.  The employee must occasionally lift and/or move up to 15 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  1. Work Environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is usually minimal.

Summary:

The above is a list of activities routinely performed by this position and includes the essential functions an individual must perform for the position.  The above list is not all inclusive and the Branch Manager reserves the right to add and/or remove any job duties as deemed necessary at any time.  The employee is expected to adhere to all company policies and to act as a role model in the adherence of policies.

Now Hiring: Cleaning / Janitorial

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Location: Zeeland, MI

Job Title: Cleaning                                                      FLSA Status: Non-Exempt

Department:  Human Resources                                Reports to: Director of Human Resources

Job Description Summary:

Responsible for the daily cleaning duties of the Zeeland offices, break rooms and restrooms.

Essential Duties and Responsibilities:

  • Vacuum the showroom
  • Clean windows and doors
  • Dust all shelves on showroom floor
  • Empty garbage and recycling in offices and break rooms
  • Sweep and mop break rooms at main yard and ZLD
  • Clean counters and appliances at both break rooms
  • Clean bathrooms daily
  • Fill toilet paper, paper towel and soap dispensers
  • Keep cleaners/supplies organized and in appropriate space
  • Inventory supplies

Qualifications / Requirements

  • Energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image
  • Commitment to company values.

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Physical Demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear.  The employee must frequently lift and/or move up to 50 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  1. Work Environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is usually minimal. Employee will also be exposed to cleaning chemicals and is expected to adhere to labeling and safety guidelines.

SUCCESS FACTORS

Personal characteristics/behavior that contribute to the ability to do your job well:

  • Respect for employees, customers, vendors and management.

The above is a list of activities routinely performed by this position and includes the essential functions an individual must perform for the position.  The above list is not all inclusive and the Human Resource Manager reserves the right to add and/or remove any job duties as deemed necessary at any time.

Career Workforce Opportunities Are Happening Now

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Upcoming Important Events – Spread the Word!

Students Of All Ages . . .

Our core values at Zeeland Lumber & Supply have always included Career – Long Learning and Community. We find ourselves with a great opportunity to honor both with some exciting events that are right around the corner. TheConstruction Workforce Development Alliance (CWDA) and ABC of West Michigan are presenting 3 different opportunities for students of all ages in the construction trades a chance to experience hands-on craftsmanship in up to 15 different trades.
summer camp

CONSTRUCTION SUMMER CAMPS

6th – 8th grade students will explore the exciting construction industry through two summer camp opportunities. They will get hands-on experience working in different construction crafts – such as carpentry, concrete, masonry, and ironwork. Students will take a field trip to at least one construction site during the camp and will leave with a hand crafted product they make during the camp.

WHEN

June 28 – July 1, 2016 (Tue. – Fri., 8 a.m. – 4 p.m.) OR
Aug. 15 – 18, 2016 (Mon. – Thu., 8 a.m. – 4 p.m.)

WHERE

GRCC MTEC
622 Godfrey SW
Grand Rapids, MI 49503

COST

$75 (lunch provided each day)

CAPACITY

Each camp can accommodate 16 students. Spots fill fast. Register now!

SIGN UP HERE

scholarship

CAREER JUMP START SCHOLARSHIPS

Do you know an 18-25 year-old who would be interested in learning entry-level construction skills for immediate employment in our industry? The Construction Workforce Development Alliance (CWDA) is currently accepting scholarship applications for the third annual Jump Start program held at the GRCC MTEC (622 Godfrey Ave SW, Grand Rapids, MI 49503).

SUMMER JUMP START PROGRAM
* Learn the basics of the construction industry
* Prepare for an entry-level construction position
* Receive 10-hour OSHA safety training
* Earn equipment operator certification
* Guaranteed interviews with local construction employers!

CLASS SCHEDULE
Monday, June 6 – Tuesday, June 28, 2016
Monday-Thursday 7:30a.m. to 3:30p.m. Friday 7:30a.m. to 11:30a.m

SCHOLARSHIPS

100% full tuition scholarships available to 18-25 year-olds. Recipients determined based on interest in the construction industry and not on academic achievement.

DOWNLOAD THE APPLICATION HERE

Due Friday, April 22, 2016

micareer

MiCAREERQUEST

9,002 West Michigan middle and high school students are signed up to attend the second annual MiCareerQuest career exploration event on Tuesday, May 10 at DeVos Place. The construction quadrant will inspire students to consider careers in 15 trades each providing hands-on opportunities for students to try construction careers.

We need your help! We need volunteers to help manage student flow and engage students in our construction exhibits. If you can help on Tuesday, May 10 from 7:00 a.m. – 2:30 p.m. please follow the link to register below:

I CAN VOLUNTEER

A volunteer orientation will be held on Wednesday, April 13 from 8:00 a.m.9:30 a.m. at the West Michigan Works! Westside Service Center (215 Straight Ave NW, Grand Rapids, MI 49503). Breakfast will be provided.

Learn More:www.micareerquest.org