Lumber Market is bracing for the Countervailing Duty Verdict

By | Homeowner News, Professional Builder News | No Comments

Whats happening in the lumber market

This week was a tough week for SPF and studs. Those of you that follow politics may feel West Fraser has invoked their own “nuclear” strategy while addressing concerns of the Countervailing Duty and Anti-dumping lawsuits.  For those that don’t recall we are approaching the determination date for the Countervailing Duty which aims to level the playing field between the United States and Canada with regard to lumber trade.  The U.S. feels Canada subsidizes their mills by letting them cut timber on government owned and managed lands while U.S. mills have to own and manage their own timber lands.  Obviously this oversimplifies the disagreement but you get basis.

The Anti-Dumping lawsuit was extended 50 days due to the shear amount of data that must get analyzed.  Towards the end of January, West Fraser pulled off the market and raised their prices as we moved past the dates where the countervailing duty claims and the anti-dumping lawsuit claims became retroactive which were 01/24/17 and 02/03/17, respectively.   For those that don’t follow it that close the market moved up approximately 15% and has been channeling sideways.

Charts and Graphs

Last week West Fraser invoked the same tactic again … Fraser went off the market again and raised pricing on all shipments sold into the U.S. in anticipation of a 25 to 30% duty.  The market promptly reacted with a couple up-limit days to end the week.  Currently the futures are trading close to $400/m.  Here is a look at the futures chart… I think you can see the trend.  This chart represents a car of 2×4 dimensional lumber with a specific tally but most forest products correlate to some degree.

2 Year Price ABS

Decreasing supply and increasing demand contribute to the problem.  Shipments in February from Canada have been dropping this spring compared to last year and new home starts have been increasing in the U.S.  Here is a look at the current U.S. housing data and its trend line.  You can see the trend follows the same pattern as the Lumber Futures chart.

US Housing Starts, Countervailing Duty

What does this mean for you?

Looking at Canadian Exports to the U.S., William Knochel noted Statistics Canada’s observation that “Canadian lumber exports totaled 1.43 billion board feet (BBF), a drop of 3.2% from January’s total and 5.8% from February 2016.” The market is also feeling an impact from a shortage of rail cars.  Currently most producers are only guaranteed cars on high velocity lines which is a problem that appears to be a short term issue.

What does this mean for you?  Please prepare yourself for higher pricing.  Analyzing the lumber futures it appears the equation leaves pricing up more than 70% from the 2016 low and it continues to rise.  We are doing our best at trailing the market but the events surrounding the current market are out of our control.  We hope to have some answers after the April 24 Countervailing Duty deadline but until then the uncertainty continues to push pricing higher.

John Colley, MBA
Purchasing Manager
Zeeland Lumber & Supply

Now Hiring: Engineered Products Designer

By | Open Positions | No Comments
Apply

Location: Elkhart, IN

Job Title:  Engineered Products Designer                 FLSA Status: Non-Exempt

Department:  Truss Design                                       Reports to: General Manager

Summary: The Engineered Products Designer designs engineered wood products for roof, floors, and wall systems used in commercial and residential projects.

Essential Duties and Responsibilities:

  • Must learn all facets of blue print take-offs.
  • Must learn / be knowledgeable in all areas of the software programs used.
  • Must accurately quote out projects per customer’s specifications in a timely manner, and follow through with established checks / balance procedures.
  • Assist customers in the design and planning of construction projects in a courteous and pleasant manner.
  • Design engineered products to meet criteria established by customer to meet all state and county codes as well as sound engineering / construction practices and follow the procedural guidelines of the Design Group.
  • Present finished layouts and shop drawing for all sold jobs, and make necessary alterations.
  • Use resources available to enhance sales, and continually strive to improve sales and communication skills.
  • Assist in both the office, and field, as needed.
  • Assist in estimating all materials supported by the company, as required.
  • Cooperate with all personnel, policies, and programs, in such a way as to always enhance the image of the company, each division, and employee.
  • Use own good judgment and abilities to support the best interests of the company in all situations and to perform other related duties as assigned.
  • Manage projects to the deadlines

Qualifications / Requirements

  • Technological capabilities
    • CAD software
    • Alpine Design software
    • LP solutions
  • Ability to see objects 3 dimensionally
  • Ability to learn and grow as industry changes.
  • Excellent listening skills and interpersonal communication skills.
  • Willingness to strive to succeed no matter what obstacles may come.
  • Positive attitude & self motivation
  • Ability to perform basic accounting tasks

Education / Training / Experience

  • Associate Degree in related field is preferred
  • Two years of estimating / design experience
  • Construction knowledge / experience helpful

Reporting to this Position:    None

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Physical Demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear.  The employee must occasionally lift and/or move up to 40 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  1. Work Environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is usually minimal.

The above is a list of activities routinely performed by this position and includes the essential functions an individual must perform for the position.  The above list is not all inclusive and the General Manager reserves the right to add and/or remove any job duties as deemed necessary at any time.

Now Hiring: Estimator / Sales Specialist

By | Open Positions | No Comments
Apply

Location: Mishawaka, IN

Job Title:  Estimator / Sales Specialist                                      FLSA Status:  Hourly Non-Exempt

Department: Mishawaka Showroom                                      Reports to:  Branch Manager

Job Description:

The Estimator / Sales Specialist is responsible to accurately estimate projects for a variety of customers.  Also responsible for training, development, and support of staff as it relates to estimating services.  By selling solutions, value and service, this person will grow professional relationships with customers, and communicate company vision, products, and services to customers.

Essential Duties and Responsibilities:

  • Provide training/educating employees in estimating and building practices as required
  • Provide accurate building material take-off, estimating, value engineering and providing solutions to customers building multi-family, hotel, assisted living facility, and/or similar structures
  • Provide accurate building material take-off, estimating, value engineering and providing solutions to homeowner, contractor and/or house accounts as required
  • Organize proposals and present to customers.
  • Provide engineering support and solutions for all staff and walk-in customers
  • Assist Business Development Manager with new and existing customers.
  • Network with internal departments to actively promote, provide quotes, and present to customers.  This would include trusses, windows, doors, trim, roofing, siding, ZCS, etc.
  • Commit to continual education and training on product and sales development.
  • Follow up on potential projects and provide feedback as necessary.
  • Comply with company policies as it relates to procedures, reporting.
  • Help resolve problems and conflict with sales manager and appropriate personnel in a timely fashion for customer satisfaction.
  • Accurately enter quotes and orders with all information needed to ensure successful interaction with operations.
  • Fulfill special order and purchase order requirements as ordering.
  • Set up deliveries and generally attend to the daily needs of customers.
  • Perform job with utmost professionalism and respect to the customer, vendor, while assuring that the best interests of the company are being met.
  • Performs other duties as assigned.
  • Perform duties in a safe manner.

Qualifications / Requirements

  • Product knowledge, building industry knowledge, and ability to perform material take-off on projects.
  • Technologically literate.
  • Ability to learn and grow as industry changes.
  • Excellent listening skills and interpersonal communication skills.
  • Willingness to strive to succeed no matter what obstacles may come.
  • Positive attitude
  • Self-motivation

Education / Training / Experience

  • Bachelor Degree in related field is preferred
  • Five years’ experience in Estimating/Sales or related field

Reporting to this Position:    None

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Physical Demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear.  The employee must occasionally lift and/or move up to 20 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  1. Work Environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is usually minimal.

The above is a list of activities routinely performed by this position and includes the essential functions an individual must perform for the position.  The above list is not all inclusive and the Outside Sales Manager reserves the right to add and/or remove any job duties as deemed necessary at any time.

Now Hiring: Estimator / Sales Specialist

By | Open Positions | No Comments
Apply

Location: Waterford, MI

Job Title:  Estimator / Sales Specialist                                      FLSA Status:  Hourly Non-Exempt

Department: Waterford Showroom                                        Reports to:  Branch Manager

Job Description:

The Estimator / Sales Specialist is responsible to accurately estimate projects for a variety of customers.  Also responsible for training, development, and support of staff as it relates to estimating services.  By selling solutions, value and service, this person will grow professional relationships with customers, and communicate company vision, products, and services to customers.

Essential Duties and Responsibilities:

  • Provide training/educating employees in estimating and building practices as required
  • Provide accurate building material take-off, estimating, value engineering and providing solutions to customers building multi-family, hotel, assisted living facility, and/or similar structures
  • Provide accurate building material take-off, estimating, value engineering and providing solutions to homeowner, contractor and/or house accounts as required
  • Organize proposals and present to customers.
  • Provide engineering support and solutions for all staff and walk-in customers
  • Assist Business Development Manager with new and existing customers.
  • Network with internal departments to actively promote, provide quotes, and present to customers.  This would include trusses, windows, doors, trim, roofing, siding, ZCS, etc.
  • Commit to continual education and training on product and sales development.
  • Follow up on potential projects and provide feedback as necessary.
  • Comply with company policies as it relates to procedures, reporting.
  • Help resolve problems and conflict with sales manager and appropriate personnel in a timely fashion for customer satisfaction.
  • Accurately enter quotes and orders with all information needed to ensure successful interaction with operations.
  • Fulfill special order and purchase order requirements as ordering.
  • Set up deliveries and generally attend to the daily needs of customers.
  • Perform job with utmost professionalism and respect to the customer, vendor, while assuring that the best interests of the company are being met.
  • Performs other duties as assigned.
  • Perform duties in a safe manner.

Qualifications / Requirements

  • Product knowledge, building industry knowledge, and ability to perform material take-off on projects.
  • Technologically literate.
  • Ability to learn and grow as industry changes.
  • Excellent listening skills and interpersonal communication skills.
  • Willingness to strive to succeed no matter what obstacles may come.
  • Positive attitude
  • Self-motivation

Education / Training / Experience

  • Bachelor Degree in related field is preferred
  • Five years’ experience in Estimating/Sales or related field

Reporting to this Position:    None

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Physical Demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear.  The employee must occasionally lift and/or move up to 20 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  1. Work Environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is usually minimal.

The above is a list of activities routinely performed by this position and includes the essential functions an individual must perform for the position.  The above list is not all inclusive and the Outside Sales Manager reserves the right to add and/or remove any job duties as deemed necessary at any time.

Now Hiring: Payroll / HR Specialist

By | Open Positions | No Comments
Apply

Location: Zeeland, MI

Job Title:  Payroll / HR Specialist                             FLSA Status:  Hourly Non-Exempt

Department:  Human Resources                              Reports to:  Director of Human Resources

Summary:  Payroll / HR Specialist provides payroll and administrative support to the Human Resource department on all personnel matters.  Meet established departmental goals.

Essential Duties and Responsibilities:

  • Performs customer service functions by answering employee requests and questions.
  • Tracks & processes employee hours and timecards including temporary employees.
  • Handle complex payroll processing, reports, reconciliations, payroll taxes, year-end procedures and W-2’s for multi-state employees.
  • Process off-cycle paychecks, paycheck reversals and tax adjustments, collections/overpayment tracking, reporting deductions and earnings accurately.
  • Ensure the accurate processing of all mandatory and voluntary deductions as well as garnishment, liens, direct deposit requests, 401(k), insurance, etc.
  • Create and analyze regular and special reports through HRIS/Payroll system reporting.
  • Investigate complex inquiries from and respond to taxing agencies.
  • Processes paperwork for new hires and terminations – I9 verification, reference checks, online background investigation, MVR, & orientation training.
  • Use payroll employment & compensation history to respond to unemployment claims.
  • Participates in benefits administration to include claims resolution, change reporting, and approve invoices for payment.
  • Assists in maintaining documentation of training completed.
  • Assists HR department with various research projects and/or special projects.
  • Performs filing, mail distribution, making photocopies, scanning, faxing documents and performs other clerical functions.
  • Assists with administering and compliance of company policies as it relates to procedures and reporting.
  • Performs other duties as assigned.
  • Perform duties in a safe manner.

Qualifications / Requirements

  • Advanced computer proficiency.
  • High level of attention to detail.
  • Outstanding interpersonal and communication skills.
  • Strong analytical and problem solving skills.
  • Commitment to company values.
  • Positive attitude, dependable and adaptable

Education / Training / Experience

  • Three (3) years of payroll and/or human resources experience
  • An associate’s degree in Accounting or Human Resource Management preferred
  • Knowledge of Federal and State Garnishment regulations and processing.
  • Knowledge of multi-state tax withholding reciprocity agreements and how to process.
  • ADP software knowledge preferred

Reporting to this Position:    No direct reports

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical Demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear.  The employee must occasionally lift and/or move up to 20 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Work Environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is usually minimal.

Summary:

The above is a list of activities routinely performed by this position and includes the essential functions an individual must perform for the position.  The above list is not all inclusive and the President reserves the right to add and/or remove any job duties as deemed necessary at any time.  The employee is expected to adhere to all company policies and to act as a role model in the adherence of policies.

Now Hiring: Window / Exterior Door Sales Rep

By | Open Positions | No Comments
Apply

Location: Waterford, MI

Job Title:  Window/Door Sales/Customer Service   FLSA Status:    Hourly Non-Exempt

Department:  Window / Exterior Door                    Reports to:     Branch Manager

Summary: Window and Exterior Door Sales Reps are responsible for serving Zeeland Lumber’s customers.  Its purpose is to promote, price, and sell windows, exterior doors, and other building products to existing and new clients.  It will include meeting with walk-in customers, talking with phone-in customers, and occasional job-site visits.  Participate and contribute to company goals and strategic plan.

Essential Duties and Responsibilities:

  • Greeting customers as they enter our office/showroom
  • Writing up / quoting walk-in and phone-in customers’ orders
  • Assisting customers with pricing, product and delivery status information
  • Engaging in customers’ projects
    • Asking questions to qualify customer needs
    • Window & exterior door quoting using blue-prints or other information given by customers
    • Identify product brand and specs. with customers
    • Returning project quotes in a timely manner (based on customer need)
    • Following up on customer requests and possible orders
  • Continual responsibility of being a cooperative resource to customers and fellow employees
  • Pricing responsibility on special order products—gross margin accountability
  • Working knowledge and everyday use of technology including but not limited to email, phones, internet, MS Word, MS Excel, BisTrack, WMS, & ADP
  • General knowledge on all of Zeeland Lumber’s products
  • Performs other duties as assigned.
  • Perform duties in a safe manner.

Qualifications / Requirements

  • Energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image.
  • Leadership and organizational abilities.
  • Outstanding interpersonal and communication skills.
  • Strong analytical and cognitive skills.
  • Commitment to company values.
  • Ability to solve problems
  • Ability to build and motivate teams.

Success Factors

Personal characteristics/behavior that contribute to the ability to do your job well:

  • Respect for employees, customers, vendors and management.
  • Respect for the Organization and its information
  • Willingness to serve the customer
  • Teamwork mentality

Education / Training / Experience

  • High School degree a minimum
  • Experience in the Building Industry
  • Working knowledge of blueprint takeoffs for windows and exterior doors
  • Heart for the customer and their needs.

Reporting to this Position:    None

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Physical Demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear.  The employee must occasionally lift and/or move up to 20 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  1. Work Environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is usually minimal.

Most of the job will be performed within the office environment, specifically at a desk and on the showroom floor.  There will be occasional need to go to the warehouse and actual job-sites for deliveries or customer sales calls.

Summary:

The above is a list of activities routinely performed by this position and includes the essential functions an individual must perform for the position.  The above list is not all inclusive and the Department Manager reserves the right to add and/or remove any job duties as deemed necessary at any time.  The employee is expected to adhere to all company policies and to act as a role model in the adherence of policies.

Extraordinary circumstances are surrounding this year’s market – protect yourself!

By | Homeowner News, Professional Builder News | No Comments

There is a lot of uncertainty in the market this spring

With both an expected agreement on a new Softwood Lumber Agreement (SLA) and the settlement of a Countervailing Duty (CVD) for presumably subsidized Canadian lumber sold into the United States.  The United States and Canada operated all last year without an agreement.  Most parties seemed content with last year’s business with one exception – small U.S. lumber producers.  With no SLA, the high volumes of Canadian lumber that shipped to the United States kept pricing low and the returns that went back to Canada were aided by an almost 30% exchange rate advantage keeping Canadian mills happy.

This isn’t a new argument between the United States and Canada, the argument stems from a fundamental disagreement on land management.  U.S. mills own or lease vast tracks of timberlands and must therefore manage their own sustainability while Canadian mills pay a stumpage charge to the Canadian government to forest the Canadian government’s land which the Canadian government manages.  Canadian mills therefore presumably do not bear the burden of maintaining land on their balance sheet.

Decking Products

To dealers like us the issue seems ludicrous

Many of the larger mills operate on both sides of the border now anyway and pricing appears directly correlated between northern and southern offerings.  We just simply want to provide our customers with the products they want, when they want them, and at a price they are willing to pay for them.  Unfortunately, we are not the only parties involved and some feel the competition is unfair.

That being said, the United States Softwood Lumber Coalition filed an anti-dumping lawsuit after a one year “cooling down” period when the SLA expired.  The suit named the four biggest Canadian lumber producers (West Fraser, Canfor, Resolute, and Tolko).  A panel agreed there were damages and now anyone interested in North American lumber is eagerly awaiting the determination of what those damages are.  Between the SLA and the CVD, Canadian mills are bracing for 30% increase but the actual determination may be quite different than that.  Unfortunately I think we are along for the ride this spring until it all gets sorted out.  There are four dates to keep in mind that will influence lumber pricing this year:

  • 01/24            Pricing for the countervailing duty is retroactive to this date.
  • 02/03            Pricing for the anti-dumping lawsuit are retroactive to this date.
  • 04/24            Determination date for the countervailing duty.
  • 05/04            Determination date for the anti-dumping lawsuit.

What does this mean for both of us?

Look for pricing to rise between now and the determination dates.  Pricing bumped up pretty good this week and if you haven’t raised your selling prices now is the time to do it.  Again, the market is bracing for 30% and the determination dates may bring more pain or relief.  Our goal is to always be a resource that adds value to your business and we pledge to keep you competitive in the market but pricing is going up in the short term.  Please protect yourselves with market correction clauses and expiration dates on your quotes.  The dynamics in this market are much bigger than both of us and neither of us can control them.  All is not lost though, it is very likely the market will come back down just as fast as it went up after the determination dates but don’t leave it in someone else’s hands!

 

 

 

John Colley, MBA
Purchasing Manager
Zeeland Lumber & Supply

Now Hiring: Service & Parts Coordinator

By | Open Positions | No Comments
Apply

Location: Zeeland, MI

Job Title:   Service & Parts Coordinator        FLSA Status:    Non-Exempt

Department:  Window / Exterior Door        Reports to:     Specialty Product Sales Coordinator

Summary: Service & Parts Coordinator is responsible for serving Zeeland Lumber’s customers in service and parts coordination.  Its purpose is to enhance sales and service in the windows, exterior doors, and cabinet departments.  It will include meeting with walk-in customers and talking with phone-in customers.

Essential Duties and Responsibilities:

  • Accurately enter quotes and orders with all information needed to ensure successful interaction with operations.
  • Receive and process incoming internal parts orders. Notify co-workers of the receipt of the parts and when necessary, schedule the service appointment in which parts are to be installed
  • Collect and process payments for window/door service calls
  • Maintain an accurate inventory of window service parts; reporting this data to outside suppliers as requested
  • Maintain an accurate inventory of select window and exterior door stock items
  • Greeting customers as they enter our office/showroom
  • Writing up walk-in and phone-in customers’ orders
  • Assisting customers with product, delivery, and service status information
  • Coordinate installations & perform scheduling and paperwork for installed overhead garage doors & window service.
  • Assist with scheduling work crews to meet customer’s schedule, and coordinating the material/labor.
  • Engaging in customers’ projects
    • Asking questions to qualify customer needs
    • Identify product brand and specs. with customers
    • Returning project information in a timely manner (based on customer need)
    • Following up on customer requests and possible orders
  • Continual responsibility of being a cooperative resource to customers and fellow employees

Qualifications / Requirements

  • Excellent time management including but not limited to excellent organizational skills, detail oriented, manage multiple priorities, work logically and systematically, etc.
  • Working knowledge and everyday use of technology including but not limited to email, phones, internet, MS Word, MS Excel, BisTrack, WMS, & ADP
  • Problem solving skills and the ability to offer creative solutions.
  • Flexibility and the ability to manage change.
  • Excellent listening skills and interpersonal communication skills.
  • Positive attitude to continued learning and continual improvement.

Education / Training / Experience

  • High School degree a minimum
  • Experience in the Building Industry
  • Knowledge of blueprints

Success Factors

Personal characteristics/behavior that contribute to the ability to do your job well:

  • Respect for employees, customers, vendors and management.
  • Respect for the Organization and its information
  • Willingness to serve the customer
  • Teamwork mentality
  • Product & building industry knowledge.

Reporting to this Position:    None

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Physical Demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear.  The employee must occasionally lift and/or move up to 15 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  1. Work Environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is usually minimal.

Most of the job will be performed within the office environment, specifically at a desk and on the showroom floor.  There will be occasional need to go to the warehouse and actual job-sites for deliveries or customer sales calls.

Summary:

The above is a list of activities routinely performed by this position and includes the essential functions an individual must perform for the position.  The above list is not all inclusive and the Specialty Product Sales Coordinator reserves the right to add and/or remove any job duties as deemed necessary at any time.  The employee is expected to adhere to all company policies and to act as a role model in the adherence of policies.